Bupa Registered Physiotherapist

Physiotherapy treatment & rehabilitation in London with our Bupa UK & Bupa International preferred physiotherapists, at home or at our Bupa UK & Bupa International recognised physiotherapy clinics in Belgravia SW1, Moorgate EC2 and Clapham SW4

Our Bupa registered physiotherapists in London are recognised by Bupa UK & Bupa International healthcare insurances

If you are a patient insured with Bupa UK or Bupa International and need physiotherapy treatments, our Bupa UK & Bupa International preferred physiotherapists in London can see you without you having to pay for your session (unless your policy with Bupa is carrying an excess). Our company will take care of invoicing the insurance for you.

Guide to book a physiotherapy appointment in London at home or at our Bupa UK & Bupa International preferred clinics with our Bupa UK & Bupa International registered team of physiotherapists

Before calling us to book your initial Bupa recognised physiotherapy appointment, it is important to follow the instructions below:

Call your Bupa UK or Bupa International health insurance provider and let them know you need to book a physio appointment with us by giving them:

Our company name: Excellence Physiotherapy

Our registration number: 80010982 for Bupa UK & 429255 for Bupa International

Make sure to ask them the following informations:

  • Your Bupa membership number
  • Your Bupa authorisation number
  • The number of authorised sessions
  • And if you have an excess in your Bupa policy and how much is it

Things to know:

Authorised sessions: your initial number of authorised sessions is usually 6 sessions. If you reach that limit but still need more physio treatments, ask our physiotherapist to write a report to Bupa for additional sessions in order to get a new authorisation number. If you don’t, the following sessions will be at your charge.

Your excess: make sure to check if you have an excess to pay on your Bupa policy. As we take care of the invoicing, when your excess is due, you will have to pay it with our company. In order to do so, we are proposing a Bupa secure automatic debit system that can be set up during your initial phone call with us, and to make the payment of your excess easy and safe.

Bupa home visits: if you wish for our physio to treat you at your place, please make sure your Bupa UK or Bupa International health insurance will accept to cover the sessions. Bupa does not cover every home visits. If they do, you will be given a special authorisation code allowing home visits for London zones 1 and 2. Further than these zones, travel fees will apply.

If you wish to receive physio sessions at home but your Bupa insurance only allows practice appointments, we can still see you at home but travel fees will apply

For more information about booking a physio appointment with Bupa: Contact Us


Our Bupa UK & Bupa International preferred team of physiotherapists can see you at home in London or at our Bupa UK & Bupa International registered practices in Belgravia SW1, Clapham SW4 and Moorgate EC2

If you would like to be seen at your place in London, our Bupa registered physiotherapists are able to provide you treatments and rehabilitation at home. If you do prefer to come to one of our three Bupa UK & Bupa International preferred physio clinics, our team can welcome you at the Light Centre Belgravia in Westminster SW1 near Victoria Station, at the Light Centre Moorgate in East London EC2 near Liverpool Street, and at Make Me Feel Clapham in South West London SW4 near Clapham Common.

To book a Bupa UK or Bupa International physiotherapy appointment in London, at home or at the clinic: 0207 125 0262


F.A.Q about Bupa UK & Bupa International health insurances and Bupa UK & Bupa International registered physiotherapists & clinics in London

Do Bupa UK & Bupa International accept any physiotherapist or physiotherapy clinic in London?

No. In order to be a Bupa UK & Bupa International registered physiotherapist or Bupa UK & Bupa International preferred physiotherapy clinic in London, it is important to meet a certain level of quality. Bupa only accepts physiotherapy clinics with highly qualified physiotherapists who are also fully HCPC registered. In order to maintain this level and before renewing our provider registration, Bupa does a check-up every two years to be sure we keep our standards up to date.

What physiotherapy services provided by your Bupa registered practices are recognized and covered by Bupa UK and Bupa International?

With Bupa, there is possibility to receive any physiotherapy treatment offered by our Bupa provider services.

Some example of Bupa treatment offered by London Home Visit Physiotherapy:

MSK physiotherapy:

Sports physiotherapy:

Neuro physiotherapy:

Elderly physiotherapy:

Respiratory physiotherapy:

How long does a Bupa physiotherapy session in London last?

Every physiotherapy treatment with one of our Bupa UK registered physiotherapists, whether it’s at home or in one of our Bupa UK & Bupa International preferred physio practices, is 30 minutes long. If however, you are covered by Bupa International and not Bupa UK, you can choose the length of the sessions.

Can I book my Bupa UK or Bupa International physiotherapy appointment online in your referred Bupa UK & Bupa International physio clinic?

It is not possible for you to book online. Simply follow the indications listed above in order to get your authorisation number and call our office where our team will be able to help you book your initial Bupa physio session.

Is it possible to book a Bupa UK or Bupa International preferred physiotherapy treatment at home if I live outside zones 1 and 2 in London?

If Bupa health insurance has allowed you home visits sessions but you live outside zones 1 and 2 in London, it is still possible for our Bupa UK & Bupa International registered physiotherapists to come see you. However, you will have to pay a travel fee.

How can I know if I have an excess to pay when I’m having Bupa UK or Bupa International registered physiotherapy treatments?

Make sure to ask them when you call them to get your physiotherapy claim number. They will be able to tell you if you do or don’t have an excess to pay. If you do, they will also tell you the amount of it.

How can I pay my Bupa excess?

If you have an excess to pay with your Bupa health insurance, you have to pay it directly to our Bupa UK & Bupa International registered physiotherapy clinic.

You can pay your Bupa excess to our clinic in three different ways:

  • By secure automatic direct debit (the easiest way): When you call our office to book an initial Bupa UK or Bupa International appointment, you can provide us your card number, expiry date and name (we don’t need your security code). The excess you have to pay will be automatically deducted once we have invoiced your Bupa health insurance and they have confirmed the excess is due. Please note that we never take any excess in advance or without Bupa’s authorisation.
  • By debit card over the phone: Once you have received an email from us telling you the excess is due and how much you have to pay, simply call our office on 0207 125 0262 to pay by card over the phone. Please note that we don’t accept credit cards or Amex.
  • By bank transfer: If you wish to make a bank transfer in order to pay your Bupa excess, simply use the bank details provided in the Bupa excess confirmation email you will have received from us.

Bupa UK & Bupa International registered physiotherapist near me

London Visit Physiotherapy sees patients in three different Bupa UK & Bupa International registered practices in London:

  • In Central/West London: our Belgravia SW1 Bupa preferred physiotherapy clinic is based in Westminster
  • In South London: our Clapham South SW4 Bupa registered physiotherapy clinic is near Battersea
  • In East London: our Moorgate EC2 Bupa registered physiotherapy clinic is located near Liverpool Street Station

How to find Bupa UK & Bupa International and Bupa International physiotherapy practices near me in London with Bupa Finder

Bupa Finder proposes you to check a list of the nearest physiotherapy practices recognised by Bupa UK & Bupa International in London.

To find our physiotherapists recognised by Bupa UK & Bupa International in London with Bupa Finder: Click Here


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